Coordinated multi-criteria scheduling of caregivers in home health Care Services

Rabeh Redjem (1) , Said Kharraja (1) , Xiaolan Xie (2, 3) , Eric Marcon (1)

1 LASPI - Laboratoire d'Analyse des Signaux et des Processus Industriels
2 I4S-ENSMSE - Ingénierie des systèmes de soins et des services de santé
3 Shanghai Jiao Tong University [Shanghai]

Home health Care Services (HCS) that provides continuous and coordinated cares at patients' home. This paper addresses the problem of scheduling care activities, performed by caregivers belonging to a HCS. Care visits for the same patient might be done in some order (coordinated). The problem consists in determining a tour for all caregivers in order to optimize multiple criteria. We propose two mixed integer programming (MILP) models, each corresponding to a scheduling strategy. Numerical results are given to show the relationship between patient waiting times and caregiver working durations.

Keywords: Availability; Scheduling; Vehicles; Medical services; Optimal scheduling; Planning

Domains: Operations Research [math.OC]

Rabeh Redjem, Said Kharraja, Xiaolan Xie, Eric Marcon. Coordinated multi-criteria scheduling of caregivers in home health Care Services. Conference on Automation Science and Engineering (CASE), IEEE, 2011, Trieste, Italy. pp.519-524, ⟨10.1109/CASE.2011.6042527⟩. ⟨hal-01277509⟩